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Frequently Asked Questions


1. How long does it take to set-up my merchant an account?

With USMSmerchant.com Inc, our online application speeds up the approval process in some cases by as much as a few days. The online application is a preliminary application that gets sent directly into our new accounts department. Our staff receives notice of your desire to process credit card with a USMSmerchant.com merchant account and we immediately contact you to begin finalizing the application process. To get setup with a merchant account and you do apply online first, your total setup time will be around 2-4 days. That is, for the Online Application with FAX total setup time is 48 to 72-Hours (2-3 business days). The Online Application Using Priority Mail takes between 5 and 7 days.


2. How do I get paid for my transactions?
Credit card sales are deposited directly into your business checking account at your local bank within 2-3 days from the transaction approval time. The turnaround is very quick and easy!


3. Do I need a business checking account?
If your business is a corporation, then yes you will need a business account. However, if your business is a sole proprietorship or partnership, the only requirement is that the individual or partners' name(s) must be on the check.


4. What if I have questionable credit or even poor credit?

USMSmerchant.com Inc has accounts with many different acquiring institutions throughout the whole country, so we continually get over 99.9% of our merchant applicants approved without any problem whatsoever. As always, if your application were declined, it would be at no expense to you, since the application costs our merchants absolutely nothing.



5. When the terminal/software dials out for approval, am I charged any long distance or communication fees?

No. All communications are conducted on toll free lines.


6 . If I purchase equipment, how is the terminal shipped?
You choose the desired shipping method.


7. Will I have 24-hour customer support?
YES! At USMSmerchant.com Inc, we provide top quality support for our customer’s day in and day out. We are reliable and dependable, unlike most of the merchant service providers in the industry today. Get your merchant account from a company dedicated to YOU! Choose USMSmerchant.com Inc!



8. Do I need a dedicated phone line?
No. Our credit card terminals have dual phone jacks thus allowing you to plug both your phone and the terminal into the same line which they share quite easily.


9 . Who installs my credit card terminal?
Since we do our best to save our merchants money, we will not employ outside sales representatives. This allows our company to greatly reduce the price to you the merchant. The terminal installation process is very simple. You also receive toll free assistance and instructions

 

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